DJ Asuncion

Project Manager · Web Presence Strategist · IT Industry Leader

Every step of my career — customer service, operations, digital marketing, programming — has led me closer to what I really enjoy: managing projects, helping teams work better together, and making sure things actually get done. Landing in IT project management wasn't exactly where I thought I'd end up, but it turned out to be the right move. It gave me hands-on experience in the tech world and showed me how much I enjoy being the bridge between ideas and execution. I still keep up with web development to stay connected to the technical side, but my focus is building a solid path in project management — leading teams, improving processes, and delivering work that matters.

Career Journey

2010

Customer Service Representative

Started as a rank-and-file CSR handling inbound and outbound calls, then cross-trained in QA and leadership roles over four years.

2010 — Self-study

Digital Marketing & Google Certifications

Discovered digital marketing and earned Google certificates in Analytics, Ads, and Digital Sales. Curiosity about the internet's inner workings led to programming.

2014 – 2020

Operations & Project Manager (BPO)

Led a smaller BPO's operations for six years — managing solar equipment sales, running the training facility, and mentoring aspiring agents.

2020

Full Stack Developer Curriculum (FreeCodeCamp)

Completed FreeCodeCamp's Full Stack Developer track during the COVID-19 pandemic and earned certifications, opening the door to the tech industry.

2020 – Present

IT Operations & Project Manager

Hired into the IT industry as an Operations & Project Manager. Bridging the technical and business worlds — leading teams, improving processes, and shipping work that matters.

What I Bring

Ship Faster With Less Rework

  • Scope control and prioritization
  • Sprint planning and delivery cadence
  • Cross-functional alignment across design, dev, and business
  • Risk tracking before issues become delays

Build The Right Web Experience

  • React, Next.js, Shopify, and WordPress delivery oversight
  • Technical trade-off facilitation with engineering teams
  • Mobile-first QA and release readiness
  • SEO and analytics requirements built into delivery

Improve Performance And ROI

  • Process improvement using Lean/Six Sigma thinking
  • Workflow optimization across Jira, ClickUp, and Notion
  • Data-informed decision support for stakeholders
  • Post-launch optimization planning

Let's Work Together

Always looking for ways to grow, collaborate, and contribute — especially in projects that make a difference.

Get In Touch